What action is recommended if a user can’t view the Advanced button while attempting to promote changes?

If a user cannot see the Advanced button while attempting to promote changes, the recommended action is to check roles and permissions. This is important because access to specific functionalities within a platform like Copado is often governed by user roles and permissions settings. If a user does not have the appropriate permissions assigned, certain features—including the Advanced button—may be hidden from view.

Ensuring that the user has the correct role that includes the necessary permissions to view and use the Advanced functionality is crucial for them to effectively carry out promotions. It’s common for organizations to enforce role-based access control, which ensures that only users who need specific functionalities to perform their job have access to them.

The other options don't address the fundamental issue regarding access permissions. Contacting an external consultant can be costly and time-consuming, refreshing the page might not resolve permission-related visibility, and trying a different web browser typically wouldn't change the permissions granted to the user. Checking roles and permissions is a direct and effective first step to troubleshoot the visibility of the Advanced button.